Eclipse Broadband Knowledge base

Exceeded the maximum number of failures per hour (5/5 – 100%) - Message Discarded
Views 49
Web, Email & DNS Troubleshooting
How to Set Up Email Forwarding in the Eclipse Panel (And delete the emails from the server)
Views 434
Eclipse Web Portal
Managing DNS Zone Records in the Eclipse Portal
Views 1,813
Domains, DNS & SSL
SEO Settings & Getting Your Website on Google, Bing, and Other Search Engines
Views 224
Website & Hosting
What Eclipse Support Can & Can’t Help With
Views 406
Web, Email & DNS Troubleshooting
TXT Records for Email Verification (Google, Microsoft, etc.)
Views 392
Domains, DNS & SSL
How to Use Subdomains vs Addon Domains
Views 91
Website & Hosting
DNS Propagation Checklist (What to Check & When)
Views 329
Domains, DNS & SSL
How to Archive Old Emails Safely
Views 259
Webmail Portal
Why Emails Bounce (Common SMTP Errors Explained)
Views 231
Web, Email & DNS Troubleshooting
How to Fix “500 Internal Server Error”
Views 238
Website & Hosting
How to Disable Directory Listing
Views 140
Website & Hosting
Fixing a Blank Page / White Screen of Death
Views 168
Website & Hosting
How to Upload a Website from Another Host
Views 203
Website & Hosting
Glossary of Common Hosting Terms
Views 112
Web, Email & DNS Troubleshooting
Resetting your My Eclipse1 Password
Views 203
My Eclipse1 Guides
Managing Sub Accounts
Views 147
My Eclipse1 Guides
Logging into the Web Portal of a domain you own
Views 273
My Eclipse1 Guides
How to login to the My.Eclipse1 Portal
Views 287
My Eclipse1 Guides
How to Adjust Spam Filtering Levels
Views 168
Webmail Portal
How to Import Contacts in Webmail
Views 119
Webmail Portal
How to Create a New Folder in Webmail
Views 126
Webmail Portal
How to fix “This Site Can’t Be Reached”
Views 406
Web, Email & DNS Troubleshooting
Restoring Individual Files From a Backup
Views 126
Backups & Restore
Understanding Automatic vs Manual Backups
Views 140
Backups & Restore
Using File Manager vs FTP – When to Use Each
Views 147
FTP Guides
Best Practices for FTP Folder Structure
Views 168
FTP Guides
Uploading Large Files Without FTP Timeouts
Views 77
FTP Guides
How to Secure FTP With FTPS
Views 91
FTP Guides
FTP Connection Timeouts – How to Fix
Views 70
FTP Guides
Passive vs Active FTP – Which Should I Use?
Views 77
FTP Guides
Understanding Email Quotas & Limits
Views 98
Webmail Portal
Cleaning Up Large Mailboxes
Views 126
Webmail Portal
How to Increase Email Storage Usage Safely
Views 140
Webmail Portal
Blacklist Checking & Removal Guide
Views 126
Web, Email & DNS Troubleshooting
How to Check Email Headers for Delivery Issues
Views 154
Web, Email & DNS Troubleshooting
How to Set Up a DMARC Record Correctly
Views 168
Web, Email & DNS Troubleshooting
SPF, DKIM & DMARC Explained
Views 203
Web, Email & DNS Troubleshooting
How to improve deliverability
Views 168
Web, Email & DNS Troubleshooting
Why Emails Go to Spam & How to Fix It
Views 147
Web, Email & DNS Troubleshooting
SSL Renewal Troubleshooting
Views 91
Domains, DNS & SSL
Fixing “Not Secure” or Mixed Content Warnings
Views 105
Domains, DNS & SSL
How to Install a Free SSL Certificate
Views 161
Domains, DNS & SSL
How to Use Cloudflare With Eclipse Hosting
Views 112
Domains, DNS & SSL
How Long Do DNS Changes Take? (TTL Explained)
Views 140
Domains, DNS & SSL
Understanding DNS Records (A, AAAA, CNAME, MX, TXT)
Views 315
Domains, DNS & SSL
How to Enable Hotlink Protection
Views 70
Eclipse Web Portal
Understanding File Ownership Issues
Views 84
FTP Guides
How to Set the Correct File & Folder Permissions
Views 112
FTP Guides
Website Shows Old Content – How to Clear Cache
Views 77
Eclipse Web Portal
Fixing a “404 Not Found” Error
Views 84
Eclipse Web Portal
Why Am I Seeing a “403 Forbidden” Error?
Views 84
Eclipse Web Portal
Default Index Files Explained (index.php vs index.html)
Views 70
Eclipse Web Portal
Understanding the public_html Folder (What Can & Can’t Go There)
Views 98
Eclipse Web Portal
How to fix folders showing instead of website files
Views 448
FTP Guides
SPF Record - What do I need to use?
Views 651
Webmail Portal - Settings
How to transfer your own data using the Eclipse1 Portal
Views 1,841
Eclipse Web Portal
How to Create a Rewrite Rule in cPanel
Views 161
Eclipse Web Portal
How to Create an Email Alias
Views 882
Eclipse Web Portal
How to View Error Logs
Views 126
Eclipse Web Portal
How to Create Subdomains
Views 140
Eclipse Web Portal
How to Redirect a Domain
Views 350
Eclipse Web Portal
How to Track Email Deliverability
Views 273
Eclipse Web Portal
How to Access phpMyAdmin to Manage Databases
Views 336
Eclipse Web Portal
How to View and Monitor Disk Usage
Views 182
Eclipse Web Portal
How to Create and Restore Backups
Views 665
Eclipse Web Portal
How to Manage Your Website Files Using File Manager
Views 364
Eclipse Web Portal
How to Create a New Email Account
Views 812
Eclipse Web Portal
Troubleshooting Guide: Webmail
Views 959
Webmail Portal
Troubleshooting Guide: Third-Party Email Client Issues
Views 1,470
Third Party Email Guides
Troubleshooting Guide: FTP
Views 280
FTP Guides
How to Delete an FTP Account in the Eclipse Portal
Views 105
FTP Guides
How to Connect an FTP Account in FileZilla
Views 203
FTP Guides
How to Create a New FTP User in the Eclipse Portal
Views 315
FTP Guides
Setting Up And Managing Email Forwarders (And keep the emails on the server)
Views 658
Webmail Portal
Setting Up And Managing Auto Responders
Views 119
Webmail Portal
Setting your email signature (Identity) via the Webmail Portal
Views 112
Webmail Portal
Calender
Views 105
Webmail Portal - Settings
Server Settings
Views 658
Webmail Portal - Settings
Special Folders
Views 224
Webmail Portal - Settings
Contacts
Views 161
Webmail Portal - Settings
Composing Messages
Views 91
Webmail Portal - Settings
Displaying Messages
Views 147
Webmail Portal - Settings
Mailbox View
Views 182
Webmail Portal - Settings
User Interface
Views 189
Webmail Portal - Settings
Edit Contacts
Views 175
Webmail Portal
Creating a contact group
Views 161
Webmail Portal
Adding Contacts
Views 161
Webmail Portal
Refreshing your mailbox
Views 147
Webmail Portal
Keeping an eye on your mailbox capacity
Views 140
Webmail Portal
Sending an email
Views 238
Webmail Portal
Opening Your Mailbox on the Webmail Portal
Views 294
Webmail Portal
How To Login To The Eclipse Webmail Portal
Views 910
Webmail Portal
Third Party Email Client Settings
Views 1,680
Third Party Email Guides
How To Auto Install Email Settings On My Device
Views 896
Third Party Email Guides
How To Login To The Web Portal via The My Eclipse Portal
Views 784
My Eclipse Portal
Resetting A Email Password Via The My Eclipse Portal
Views 511
My Eclipse Portal
Email Auto Sign In Via The My Eclipse Portal
Views 196
My Eclipse Portal
Managing DNS Records via the My Eclipse Portal
Views 490
My Eclipse Portal
How To Login To The New My Eclipse Portal
Views 826
My Eclipse Portal