Eclipse Broadband Knowledge base

Pointing a Root Domain to a Subfolder Using .htaccess
Views 952
Website & Hosting
How to control and manage your eclipse email relay accounts
Views 2,345
Mail Relay
How to fix “TXT” records have mismatched TTL values (600, 3600, and 300). Records of the same name and type must always have the same TTL value.
Views 5,782
Web, Email & DNS Troubleshooting
What are our nameservers?
Views 1,596
Domains, DNS & SSL
Exceeded the maximum number of failures per hour (5/5 – 100%) - Message Discarded
Views 1,491
Web, Email & DNS Troubleshooting
How to Set Up Email Forwarding in the Eclipse Panel (And delete the emails from the server)
Views 1,757
Eclipse Web Portal
Managing DNS Zone Records in the Eclipse Portal
Views 7,945
Domains, DNS & SSL
SEO Settings & Getting Your Website on Google, Bing, and Other Search Engines
Views 1,421
Website & Hosting
What Eclipse Support Can & Can’t Help With
Views 2,324
Web, Email & DNS Troubleshooting
TXT Records for Email Verification (Google, Microsoft, etc.)
Views 1,575
Domains, DNS & SSL
How to Use Subdomains vs Addon Domains
Views 1,155
Website & Hosting
DNS Propagation Checklist (What to Check & When)
Views 1,393
Domains, DNS & SSL
How to Archive Old Emails Safely
Views 1,330
Webmail Portal
Why Emails Bounce (Common SMTP Errors Explained)
Views 2,310
Web, Email & DNS Troubleshooting
How to Fix “500 Internal Server Error”
Views 973
Website & Hosting
How to Disable Directory Listing
Views 1,071
Website & Hosting
Fixing a Blank Page / White Screen of Death
Views 1,148
Website & Hosting
How to Upload a Website from Another Host
Views 1,365
Website & Hosting
Glossary of Common Hosting Terms
Views 1,211
Web, Email & DNS Troubleshooting
Resetting your My Eclipse1 Password
Views 1,393
My Eclipse1 Guides
Managing Sub Accounts
Views 1,190
My Eclipse1 Guides
Logging into the Web Portal of a domain you own
Views 1,512
My Eclipse1 Guides
How to login to the My.Eclipse1 Portal
Views 1,652
My Eclipse1 Guides
How to Adjust Spam Filtering Levels
Views 1,225
Webmail Portal
How to Import Contacts in Webmail
Views 1,512
Webmail Portal
How to Create a New Folder in Webmail
Views 1,071
Webmail Portal
How to fix “This Site Can’t Be Reached”
Views 1,904
Web, Email & DNS Troubleshooting
Restoring Individual Files From a Backup
Views 1,127
Backups & Restore
Understanding Automatic vs Manual Backups
Views 1,036
Backups & Restore
Using File Manager vs FTP – When to Use Each
Views 1,190
FTP Guides
Best Practices for FTP Folder Structure
Views 1,561
FTP Guides
Uploading Large Files Without FTP Timeouts
Views 973
FTP Guides
How to Secure FTP With FTPS
Views 1,050
FTP Guides
FTP Connection Timeouts – How to Fix
Views 1,267
FTP Guides
Passive vs Active FTP – Which Should I Use?
Views 966
FTP Guides
Understanding Email Quotas & Limits
Views 1,043
Webmail Portal
Cleaning Up Large Mailboxes
Views 1,022
Webmail Portal
How to Increase Email Storage Usage Safely
Views 1,134
Webmail Portal
Blacklist Checking & Removal Guide
Views 1,218
Web, Email & DNS Troubleshooting
How to Check Email Headers for Delivery Issues
Views 1,337
Web, Email & DNS Troubleshooting
How to Set Up a DMARC Record Correctly
Views 1,414
Web, Email & DNS Troubleshooting
SPF, DKIM & DMARC Explained
Views 1,400
Web, Email & DNS Troubleshooting
How to improve deliverability
Views 1,176
Web, Email & DNS Troubleshooting
Why Emails Go to Spam & How to Fix It
Views 1,365
Web, Email & DNS Troubleshooting
SSL Renewal Troubleshooting
Views 973
Domains, DNS & SSL
Fixing “Not Secure” or Mixed Content Warnings
Views 1,001
Domains, DNS & SSL
How to Install a Free SSL Certificate
Views 1,141
Domains, DNS & SSL
How to Use Cloudflare With Eclipse Hosting
Views 1,071
Domains, DNS & SSL
How Long Do DNS Changes Take? (TTL Explained)
Views 1,274
Domains, DNS & SSL
Understanding DNS Records (A, AAAA, CNAME, MX, TXT)
Views 1,603
Domains, DNS & SSL
How to Enable Hotlink Protection
Views 1,057
Eclipse Web Portal
Understanding File Ownership Issues
Views 1,071
FTP Guides
How to Set the Correct File & Folder Permissions
Views 1,239
FTP Guides
Website Shows Old Content – How to Clear Cache
Views 938
Eclipse Web Portal
Fixing a “404 Not Found” Error
Views 1,148
Eclipse Web Portal
Why Am I Seeing a “403 Forbidden” Error?
Views 966
Eclipse Web Portal
Default Index Files Explained (index.php vs index.html)
Views 3,367
Eclipse Web Portal
Understanding the public_html Folder (What Can & Can’t Go There)
Views 931
Eclipse Web Portal
How to fix folders showing instead of website files
Views 1,617
FTP Guides
SPF Record - What do I need to use?
Views 1,701
Webmail Portal - Settings
How to Create a Rewrite Rule in cPanel
Views 1,687
Eclipse Web Portal
How to Create an Email Alias
Views 2,156
Eclipse Web Portal
How to View Error Logs
Views 938
Eclipse Web Portal
How to Create Subdomains
Views 1,155
Eclipse Web Portal
How to Redirect a Domain
Views 1,505
Eclipse Web Portal
How to Track Email Deliverability
Views 1,260
Eclipse Web Portal
How to Access phpMyAdmin to Manage Databases
Views 1,491
Eclipse Web Portal
How to View and Monitor Disk Usage
Views 1,113
Eclipse Web Portal
How to Create and Restore Backups
Views 1,736
Eclipse Web Portal
How to Manage Your Website Files Using File Manager
Views 1,435
Eclipse Web Portal
How to Create a New Email Account
Views 2,268
Eclipse Web Portal
Troubleshooting Guide: Webmail
Views 4,452
Webmail Portal
Troubleshooting Guide: Third-Party Email Client Issues
Views 3,745
Third Party Email Guides
Troubleshooting Guide: FTP
Views 1,946
FTP Guides
How to Delete an FTP Account in the Eclipse Portal
Views 1,085
FTP Guides
How to Connect an FTP Account in FileZilla
Views 1,680
FTP Guides
How to Create a New FTP User in the Eclipse Portal
Views 1,771
FTP Guides
Setting Up And Managing Email Forwarders (And keep the emails on the server)
Views 1,659
Webmail Portal
Setting Up And Managing Auto Responders
Views 1,078
Webmail Portal
Setting your email signature (Identity) via the Webmail Portal
Views 952
Webmail Portal
Calender
Views 910
Webmail Portal - Settings
Server Settings
Views 1,848
Webmail Portal - Settings
Special Folders
Views 1,064
Webmail Portal - Settings
Contacts
Views 1,134
Webmail Portal - Settings
Composing Messages
Views 1,148
Webmail Portal - Settings
Displaying Messages
Views 1,260
Webmail Portal - Settings
Mailbox View
Views 1,169
Webmail Portal - Settings
User Interface
Views 966
Webmail Portal - Settings
Edit Contacts
Views 1,148
Webmail Portal
Creating a contact group
Views 1,092
Webmail Portal
Adding Contacts
Views 1,078
Webmail Portal
Refreshing your mailbox
Views 1,057
Webmail Portal
Keeping an eye on your mailbox capacity
Views 1,190
Webmail Portal
Sending an email
Views 1,232
Webmail Portal
Opening Your Mailbox on the Webmail Portal
Views 1,372
Webmail Portal
How To Login To The Eclipse Webmail Portal
Views 4,067
Webmail Portal
Third Party Email Client Settings
Views 3,374
Third Party Email Guides
How To Auto Install Email Settings On My Device
Views 2,121
Third Party Email Guides
How To Login To The Web Portal via The My Eclipse Portal
Views 2,324
My Eclipse Portal
Resetting A Email Password Via The My Eclipse Portal
Views 1,743
My Eclipse Portal
Email Auto Sign In Via The My Eclipse Portal
Views 1,351
My Eclipse Portal
Managing DNS Records via the My Eclipse Portal
Views 1,722
My Eclipse Portal
How To Login To The New My Eclipse Portal
Views 3,409
My Eclipse Portal