How to Import Contacts in Webmail

Open Roundcube Webmail

After logging in:

1. You’ll see the Webmail Applications screen.

2. Click Roundcube to open the Roundcube webmail interface.

Go to the Contacts Section

1. Inside Roundcube, look at the left-hand sidebar.

2. Click Contacts (this is usually an icon of a person or address book).

This will open your address book.

Start the Import Process

1. In the Contacts view, look at the top menu bar.

2. Click Import
   (If you don’t see it immediately, it may be under a More (â‹®) or Actions menu depending on your theme.)

Select Your Contacts File

1. Click Browse or Choose File.

2. Select your contacts file from your computer:

   • .csv for spreadsheets (Gmail, Outlook)

   • .vcf for vCard files

3. Confirm the file is selected.

Configure Import Options

You may see the following options:

✔ Replace Existing Contacts

• Unchecked → Adds new contacts without deleting existing ones

• Checked → Deletes current contacts and replaces them with the imported file

âš  Use this carefully to avoid accidental data loss.

✔ Assign to Address Book

• Leave as Personal Addresses unless you use multiple address books.

Import the Contacts

1. Click Import.

2. Wait a few seconds while Roundcube processes the file.

3. You’ll see a confirmation message once the import is complete.

Verify Imported Contacts

1. Stay in the Contacts section.

2. Scroll or search to confirm your contacts are listed.

3. Open a contact to ensure names, email addresses, and phone numbers imported correctly.

Troubleshooting Common Issues

Contacts Did Not Import

• Ensure the file is CSV or VCF

• Re-export the file from the original email provider

• Make sure the file is not empty

Names or Emails in Wrong Fields

• CSV files may have incorrect column formatting

• Re-export contacts using “Google CSV” or “Outlook CSV” formats

Import Button Not Visible

• Try switching to the Classic Roundcube skin

• Check under More / Actions menu

Tip: Exporting from Gmail (Quick Overview)

1. Gmail → Contacts

2. Select contacts

3. Export → Google CSV or vCard

4. Use that file in Roundcube

If you want, I can also:

• Walk you through exporting from Gmail or Outlook

• Help clean or reformat a CSV file

• Provide a client-friendly version of this guide for hosting customers