Article

Managing Sub Accounts

My Eclipse1 Guides
Created 2025-12-20 12:37:05
Updated 2025-12-25 16:23:34
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We’re pleased to offer the ability to create sub-users within the Eclipse1 Portal.

In the navigation menu, you’ll see an option called “Manage Accounts”.

Important: This option is only visible if you’re logged in as the master account.
If you’re logged in as a sub-account, you will not see this option unless your sub-account has admin permissions.

Within the Sub-Accounts area, you can create a new user and assign them a role:

  • Basic

    • Can log in and access email accounts

    • Can view and manage domain settings

  • Admin

    • Can log in and access email accounts

    • Can create and manage email accounts

    • Can manage domains

    • Can update domain records

Once the user has been created, simply click “Send Reset Link” so they can set their password.