How to Create a New Folder in Webmail

This guide explains how to create a new email folder in cPanel Webmail using Roundcube. Custom folders are useful for organising emails such as invoices, support requests, or personal messages.

Step 3: Go to Folder Settings

1. Click the Settings icon (⚙️) in the left-hand menu.

2. From the settings menu, click Folders.

Step 4: Create a New Folder

1. In the Folders section, locate the Create field.

2. Enter the name of your new folder (for example: Invoices or Clients).

3. (Optional) Choose a parent folder if you want it nested under another folder.

4. Click Create.

Step 5: Subscribe to the Folder (If Needed)

• If the folder does not immediately appear:

  • Make sure the folder is checked/subscribed in the folder list.

  • Click Save if prompted.

Step 6: Start Using Your New Folder

• Return to the Mail view.

• Your new folder will now appear in the folder list.

• You can drag emails into it or create filters to move emails automatically.

Tips

• Folder names should not contain special characters.

• You can create email filters to sort emails into folders automatically.

• The same folders will sync with email clients like Outlook or Apple Mail (via IMAP).